Return & Exchange

The products can be returned within 14 days if defective or missing parts

 

How to return this product?

Visit your nearest Pixi Store (Our Branches)

 

What are the required conditions?

Please see below conditions for your return request to be accepted:

- Product is in its original condition and unused

- Product is still in its original packaging

- Product is not damaged

- The product label is still attached

 

The products in your possession are your responsibility until they are picked up by our driver or you have dropped it off at a branch. Any product that is not properly packed or is damaged will not be eligible for a return, so make sure they are properly taken care of prior to the return!